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Donations instead of tips
We here at Hotel Rangá decided two years ago that we would not accept tips. However, we tell our guests that if they are happy with our service, they can help in a different way. They are welcome to help the local Search and Rescue teams in the area by donating some money. Donating to the Icelandic rescue team helps to support our community in a big way. This incredible group of volunteers are constantly on call to help both locals and tourists in times of need.
Giving back to the community
Our guests are giving us a lot of positive feedback about this new initiative. The support from our guests now reaches over two million ISK (around 15.800 Euros). In fact, on the 8th of February, we presented two rescue teams in the area with one million ISK (around 7900 Euros) each. The picture above is from this event.
Since the staff at Hotel Rangá stopped accepting tips, the team as given 2,4 million ISK (around 19.100 Euros) in total to the rescue teams.
To draw attention to this decision we include this small note in our menu:
Donating to the Icelandic rescue team: our mission
In various parts of the world, tips are commonly paid to waiters and other personnel at hospitality and service companies.
This has not been the case in Iceland. The wages of a restaurant, hotel and other hospitality personnel are in the price of the services. We know, however, that some of our honored guests wish to express their appreciation.
We, the personnel at Hotel Rangá, appreciate your thought and are happy to accept your contributions, but not for us personally. Instead, we will forward them directly to the search and rescue teams in the area. This kind donation will truly support their important mission. Search and rescuers in Iceland are volunteers whom we wholeheartedly support.